Mortuary & Keynotes & Training
Martha provides practical, business foundations, loss-informed education for
funeral home owners, staff, practitioners, and associations who serve
families during life’s most difficult moments.
Built on Martha Thayer’s 30+ years of frontline experience in mortuary science and grief psychology, Martha offers real-world communication training, emotional resilience education, and professional development rooted in compassion.
clarity, and skill.
Training for the Unique Demands of Deathcare
Mortuary professionals serve families during the most emotionally complex moments of their lives. Effective communication isn’t optional; it’s the foundation of compassion, trust, and ethical care. Martha’s Mortuary Training programs combine grief psychology, communication strategy, and years of frontline mortuary experience to help deathcare professionals navigate even the most challenging family interactions.
Whether she is supporting new students, training licensed practitioners, or delivering keynotes at national conventions, Martha centers on integrity, professionalism, and humanity. Her approach is grounded in real-world expertise and tailored to the unique emotional landscape of funeral service.
Who Is This For
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Funeral Home Owners & Directors
Training and strategic communication support for owners, managers, and licensed funeral directors who serve families in high-emotion, high-stakes moments.
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Small & Family-Owned Funeral Homes
Professional development for teams under 50 who want to strengthen communication, reduce burnout, improve client care, and build a consistent standard of excellence.
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Associations & Deathcare Organizations
Customized workshops, keynotes, and continuing education sessions for state associations, funeral service organizations, and national deathcare leaders.
Signature Keynotes
The Heart of Funeral Service: Communicating with Compassion & Confidence
A powerful keynote designed for practitioners who want to elevate their communication skills. Martha explores emotional safety, attunement, and how to support families with clarity during grief and crisis.
The Professional Communication for Funeral Service
A foundational workshop teaching students and practitioners how to communicate with grieving families while maintaining professionalism, clarity, and emotional steadiness.
Loss-Informed Leadership in Deathcare
Focuses on leading team members through burnout, compassion fatigue, high-stress caseloads, and emotionally heavy moments. Ideal for managers, funeral home directors, and organizational industry leaders.
Mortuary Training Programs
Difficult Conversations with Families
Real-world scripts, tools, and de-escalation strategies for situations involving conflict, shock, trauma, or intense emotion.
The Classroom of Grief: Teaching the Next Generation of Deathcare Professionals
Designed for educators and training program leaders. This keynote explores how to cultivate resilience, professionalism, and emotional intelligence in students preparing for mortuary careers.
Compassion Fatigue & Emotional Resilience Training
Supports teams in preventing burnout and maintaining personal well-being while doing emotionally demanding work.
Training Outcomes
Greater confidence during emotionally charged interactions
Improved communication with grieving families
Reduced staff burnout and compassion fatigue
Stronger client satisfaction and trust
Professional standards teams can apply immediately
“Funeral service is sacred work. When professionals communicate with clarity and compassion, families feel supported in their most vulnerable moments.”